Remove access using a cancellation tag for orders/customers

You can use two tags below to revoke access to a course


Cancellation tag for orders - use this tag to revoke a student's access to a course purchased through a specific order.


  1. Go to Orders → Select the needed order



  1. Add the course_access_restricted tag to the Tags field.



Customer cancellation tag - use this tag to revoke course access by its product ID for a specific customer.


  1. Go to the Customers tab → Select the needed customer


  1. Add the blocked_course_ID tag to the tags field → Save the changes



You can get course ID in a few ways


Open the product linked to a course and the ending of the searchbar link in your browser is a course/product ID:


You can also enable course ID displaying on the My Courses page in the Courses Plus app.


Open My courses tab → Press Edit columns button → Check Course ID option → Save the changes


You'll see an additional column with Course ID:



In this section:


Updated on: 15/09/2026

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