Workflow Triggers and Actions app

The app lets you:

• Connect external services to Shopify Flow through webhook channels.
• Create and manage separate channels for different integrations.
• Generate a unique webhook URL for each channel.
• Extend Shopify Flow automation for order and fulfillment processes.

How webhook channels work

1. Open app's Settings → Enter channel's name → Press Create new channel. A new channel will be created automatically

2. Press Generate URL → You'll see automatically generated URL that you can add to an external service, such as a CRM, Zapier, Make, or a custom application.

3. When the service sends a valid request to the URL, the app receives the webhook and passes its payload to the Webhook event received trigger.
4. Shopify Flow starts the enabled workflow and runs the conditions and actions you configured.

Keep the generated webhook URL private, because it provides access to the channel.

Available Shopify flow triggers

Webhook event received

Triggered when a new webhook is received on a workflow channel.

Available actions

3rd party fulfillment request

Sends a fulfillment request to a third-party fulfillment provider.

Add a free item to an order

Automatically adds a selected product to the order for free.

Use cases

• Connect external services to Shopify Flow. A CRM, automation platform, or custom system can send a request to a channel URL. The request starts a workflow that can use the received data to run the configured Shopify Flow conditions and actions.
• Automate fulfillment and promotions. Use Shopify Flow to send eligible orders to a third-party fulfillment provider or add a complimentary product when the workflow conditions are met.

Updated on: 17/09/2026